Reference

How 999xo Handles Your Personal Data

This Privacy Policy tells you exactly what data 999xo collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

Account data protectedbKash, Nagad, Rocket payment dataNo data sold to third partiesYou can request your dataContact us to update records

Explore the Lobby Read FAQ

What Data We Collect and Why

999xo Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 999xo, we collect the details you submit — your name, email address, phone number and account credentials. When you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier linked to that payment. We

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do not store your full mobile banking PIN or password. We also collect device data — browser type, operating system, and IP address — to keep your session secure and detect unusual activity. Cookies track your lobby preferences and session state so you do not have
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to reset filters every visit. We use this data to process your payments, verify your account identity, respond to support requests, and keep the platform running correctly. We do not sell your personal data to advertisers or unrelated third parties. We may share data with payment
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processors — including the rails that handle bKash, Nagad and Rocket transactions — strictly to complete your financial requests. Availability of our platform depends on your local law and the eligible regions we operate in. Retention of your data continues while your account remains active; you
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may request deletion by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply technical safeguards at every point where your data moves — from the moment you submit your phone number during account setup, to each bKash or Nagad deposit confirmation. Here is how our core data practices work in practice.

Encrypted Account Storage

Your account credentials and wallet identifiers are stored using encryption. We never keep your bKash PIN or Nagad password — those stay on your device.

Cookie Control

Cookies on 999xo remember your session and lobby state. You can manage or clear cookies through your browser settings at any time without losing your account.

Data Retention and Deletion

We hold your data while your account is active and for a period after closure as required. Send a deletion request to support and we will confirm the steps.

Third-Party Scope

Only payment processors handling Rocket, Nagad or bKash rails and our platform infrastructure partners receive any data — and only the minimum needed to complete your request.

REACH US DIRECTLY

Contact 999xo About Your Privacy

If you want to access, correct or delete your personal data, reach our support team through the channels below. We aim to respond to privacy-related requests within a reasonable timeframe. All requests are handled by our account team, not an automated system.

Live Chat Open the chat widget inside your account dashboard and select 'Account & Privacy' to send a direct message to our support team.

Email Support Send your data request or privacy query to our support email address listed in the Help section of your account settings page.

Account Help Centre Log into your 999xo account, navigate to Help, and submit a privacy ticket. Include your registered phone number for faster verification.

Privacy Policy — What You Actually Want to Know

These are the questions we hear most often about data, account privacy and your rights on 999xo. If your question is not covered here, contact support through your account dashboard.

We collect your name, phone number, email and account credentials at registration. When you deposit via bKash, Nagad or Rocket, we also record the transaction reference tied to that wallet.

Yes. Log into your account, go to Help, and submit a data access request. Include your registered phone number so we can verify your identity before releasing any records.

Only the payment processors that handle your bKash, Nagad or Rocket transactions receive relevant payment data, and only to complete your deposit or withdrawal. We do not share your data with advertisers.

Contact our support team via live chat or the Help section inside your account. We will confirm what can be deleted and the timeline, in line with any legal retention requirements that apply.

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies in your browser settings at any time.

Yes. Your session data is encrypted in transit whether you access the lobby on Android or iOS. We flag unusual login activity and may send an OTP to your registered phone number for verification.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How 999xo Handles Your Personal Data

How We Protect and Manage Your Information

Encrypted Account Storage

Cookie Control

Data Retention and Deletion

Third-Party Scope

Contact 999xo About Your Privacy

Privacy Policy — What You Actually Want to Know

01 What personal data does 999xo collect when I open an account?

02 Can I request a copy of the data 999xo holds about me?

03 Does 999xo share my payment details with third parties?

04 How do I ask 999xo to delete my personal data?

05 What cookies does 999xo use and how do I control them?

06 Is my data kept safe when I use 999xo on my mobile?

Privacy Policy

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